IGNOU Guide IGNOU Indira Gandhi National Open University · Delhi

How Do I Request IGNOU Name Correction and Change of Address? Portal, Steps and Contact Details

Updated 31 October 2026 Corrections 7 min read

Indira Gandhi National Open University, also known as IGNOU, allows registered distance and online learners to request profile updates such as name correction and change of correspondence address. Students can submit these queries online through the official IGNOU Grievance Redressal and Management portal for processing by university officials. For the July 2026 academic session, learners must ensure their registered details match official identity documents to receive study material and examination communications without delay. This page outlines the query categories, online submission steps, and official Student Registration Division contact details.

IGNOU name correction and address change: iGRAM portal overview

IGNOU manages student profile modifications including name correction and change of correspondence address through the iGRAM portal. Registered learners in Open and Distance Learning and online programmes use this platform to submit record update requests to the university.

The iGRAM portal logs student queries to ensure structured tracking and resolution by designated university officials. IGNOU has not published specific profile correction fee amounts or offline submission forms on its site as of 30 October 2026.

Main entrance gate of IGNOU, with its name, trees, and people.
The main entrance gate of Indira Gandhi National Open University in New Delhi, India.
Location of Indira Gandhi National Open University headquarters.

IGNOU grievance submission steps: iGRAM portal process

Registered IGNOU candidates must log their record correction requests directly on the official iGRAM website. The portal requires students to select specific query categories before entering detailed enrolment information for processing.

Following these steps allows candidates to submit their name correction or correspondence address change request to the concerned university department.

  1. Open the iGRAM grievance portal in your web browser.
  2. Select the required category from the ‘Query Type’ dropdown menu, such as ‘Name Correction’ or ‘Change of Correspondence Address’.
  3. Choose the specific subject related to your profile update from the ‘Subject’ dropdown menu.
  4. Click the ‘Next’ button to proceed to the detailed student grievance form.
  5. Enter your registered IGNOU enrolment number and required correction details as prompted on screen.
  6. Submit the completed form and note down the generated control number for tracking response status.

Brick buildings behind a decorative fence on the IGNOU campus.
Buildings on the Indira Gandhi National Open University (IGNOU) campus in New Delhi.

IGNOU profile correction requirements: candidate eligibility and details

IGNOU restricts query submissions on the iGRAM portal strictly to registered students of the university. Candidates must enter accurate enrolment details and active contact credentials when submitting profile correction requests.

Students submitting queries must verify that all entered details correspond with their official admission records. General student support inquiries regarding portal access can be sent to ssc@ignou.ac.in.

  • Enrolment number of the registered IGNOU student
  • Selected query type (‘Name Correction’ or ‘Change of Correspondence Address’)
  • Specific query subject selected from the iGRAM dropdown menu
  • Active email address and mobile number for official university communications

IGNOU student registration division: contact details and helpline numbers

The Student Registration Division at IGNOU Headquarters oversees student enrolment records and profile administrative updates. Candidates can contact SRD officials directly via email at registrarsrd@ignou.ac.in or by telephone at 011-29532741.

General student enquiries at IGNOU headquarters in Maidan Garhi, New Delhi, are handled through phone numbers 011-29572513 and 011-29572514. The Student Service Centre is located in Block 15B on the ground floor.

  • SRD Registrar Email: registrarsrd@ignou.ac.in
  • SRD Office Telephone: 011-29532741
  • Student Information Telephone Numbers: 011-29572513, 011-29572514, 011-29572504, 011-29572511
  • Student Service Centre Email: ssc@ignou.ac.in

IGNOU grievance response tracking: iGRAM status check

IGNOU enables learners to track the response status of submitted name correction and address change requests online. Students use their assigned control number to monitor the progress of their query on the iGRAM platform.

If a logged query remains pending, students can reach out to the Student Service Centre by email at ssc@ignou.ac.in. Candidates must maintain active contact details throughout their programme duration.

  1. Visit the iGRAM grievance portal.
  2. Click on the ‘Track Grievance Response Status’ link on the homepage.
  3. Enter your assigned grievance control number in the search field.
  4. Submit the query to view the current status and official response from IGNOU.

IGNOU July 2026 session updates: admission and re-registration deadlines

IGNOU extended the last date for July 2026 session fresh admissions for ODL and online programmes until 30 September 2026. This extension applied to all notified programmes except semester-based and certificate courses.

The university also extended the July 2026 re-registration submission deadline to 30 September 2026 with a late fee of Rs. 200. Enrolled learners completing re-registration should verify their profile details on the IGNOU Samarth student portal.

IGNOU July 2026 Session Key Deadlines and Late Fees

Activity Session Extended Deadline Late Fee
Fresh Admission (ODL & Online) July 2026 30 September 2026 Nil
Re-Registration (ODL & Online) July 2026 30 September 2026 Rs. 200

IGNOU student record updates: next steps for distance learners

Students requiring name correction or correspondence address changes should submit an online grievance on the iGRAM portal immediately. Registered candidates must verify their updated profile details on the IGNOU Samarth student portal once processed.

Key facts

  • Portal Name: iGRAM Portal
  • Service Types: Name Correction & Address Change
  • Support Email: ssc@ignou.ac.in
  • SRD Registrar Email: registrarsrd@ignou.ac.in
  • Enquiry Numbers: 011-29572513, 011-29572514
  • July 2026 Admission Deadline: 30 September 2026

Notices and Documents from IGNOU

Common IGNOU Questions

How can I apply for name correction in IGNOU?

You can apply for name correction in IGNOU online through the official iGRAM portal at igram.ignou.ac.in. Registered ODL and online students must select ‘Name Correction’ under the query type dropdown menu and submit their request. You can also contact the Student Registration Division at registrarsrd@ignou.ac.in or 011-29532741. IGNOU has not published a separate fee for name correction on its site as of 30 October 2026.

How do I change my correspondence address in IGNOU records?

You can request a change of correspondence address online by visiting the iGRAM portal at igram.ignou.ac.in. Select ‘Change of Correspondence Address’ from the query type menu and enter your enrolment credentials. Only registered IGNOU candidates are permitted to submit address change requests online. For further support, email ssc@ignou.ac.in or call 011-29572513.

Who is eligible to submit profile correction requests on iGRAM?

Only registered students of IGNOU are eligible to submit name correction or address change requests on the iGRAM portal. Applicants for fresh admission in the July 2026 session had until 30 September 2026 to complete registration. Unregistered individuals cannot submit queries on iGRAM and must contact ssc@ignou.ac.in for admission guidance.

How can I track my IGNOU name correction grievance status?

You can track your IGNOU grievance response status directly on the iGRAM portal at igram.ignou.ac.in. Click on ‘Track Grievance Response Status’ and enter your assigned control number. The system displays the current status and official reply from the university. You can also contact the Student Service Centre helpline at 011-29572514.

What is the contact email for the IGNOU Student Registration Division?

The official email address for the IGNOU Student Registration Division is registrarsrd@ignou.ac.in. Students can also call the SRD office at 011-29532741 for enrolment and student record queries. The Student Service Centre is located in Block 15B, Ground Floor, IGNOU Headquarters, Maidan Garhi, New Delhi.

What was the last date for IGNOU July 2026 re-registration?

The last date for IGNOU July 2026 re-registration was extended to 30 September 2026 with a late fee of Rs. 200. This extended deadline applied to all ODL and online programmes offered by the university. Students completed re-registration online via the official Samarth student portal.

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